MVP Project Knowledge Base

Contacts

Published May 25th, 2026 by Tatiana Nik

The "Contacts" section is designed for storing and conveniently managing your client base in your CRM. It contains all the key contact information: personal details, contact methods, responsible employees, traffic sources, and related transactions. This section allows you to quickly find relevant clients, track interaction history, and manage all re

AI Block Conversion

Published May 15th, 2026 by Tatiana Nik

AI Block Conversion — This section shows how effectively AI blocks are working within your business processes. You can see how customers progress through each block: how many of them reach their goals, where they get lost, and at what stages manager intervention is required. Metrics help evaluate the actual effectiveness of AI logic, identify bottle

Setting up a postback for the PP-Keitaro-MVP connection using Mostbet.partners as an example

Published April 14th, 2026 by Tatiana Nik

In this article, we'll walk you through step-by-step how to properly integrate the Mostbet Partners affiliate program with the Keitaro tracking system and the MVP platform. You'll learn how to: set up an offer and campaign in Keitaro; correctly transmit events (subscriptions, registrations, deposits) via postbacks; Embed a ready-made link into the M

AI Condition Block

Published April 4th, 2026 by Tatiana Nik

AI Condition is an intelligent script block designed to process incoming user messages using artificial intelligence technologies. The block analyzes the text of messages and determines whether they contain one of the predefined semantic triggers (intent, emotion, keywords, or context). If a matching meaning or intent is detected, the script automat

Instructions for setting up traffic injection through your own Keitaro landing page

Published April 9th, 2026 by Tatiana Nik

Setting up data transfer from the Keitaro landing page to MVP In this guide, we'll walk you through the process of setting up data transfer from a landing page hosted in Keitaro to the MVP platform. This integration allows you to track user actions (such as subscriptions, registrations, or deposits) and pass them to the MVP via an external postback.

Creating a personal Telegram spot

Published April 8th, 2026 by Tatiana Nik

Creating a personal Telegram spot is necessary for proper tracking, analytics, and routing of requests within the system. The spot ensures the collection and processing of conversion data, automatic postbacks to advertising networks, and the correct distribution of deals in the CRM. Optimization is possible only when a BOT type communication channel

Guide to creating and connecting Telegram Ads Pixel

Published March 31st, 2026 by Tatiana Nik

Properly setting up events in your dashboard is the key to accurate analytics and effective advertising. If events are set incorrectly, you won't be able to track user behavior, measure conversions, or evaluate the effectiveness of your advertising campaigns. In this guide, we'll walk you through step-by-step how to add the necessary events, obtain

How to create a scheduled email campaign

Published April 10th, 2026 by Tatiana Nik

Scheduled messaging allows you to send a newsletter to a bot that accepts subscribers to your channel on specified days and times. The newsletter is sent at the selected time. If you don't check "Send only once," the newsletter will be re-delivered each time the user unsubscribes and then resubscribes to the channel. Let's take a closer look at the

Setting up roles and working with employees

Published April 20th, 2026 by Tatiana Nik

The "Organization" section allows you to configure employee access levels to various platform modules. This is necessary for delineating the responsibilities of managers, buyers, operators, and other team members. 🔹 Step 1: Go to the "Roles" section Open the "Organization" → "Roles" section.You will see a list of already created roles and blocks: 📋

How do mailings work and what does the table show?

Published April 13th, 2026 by Tatiana Nik

The " Newsletters " section lets you manage automated notifications for subscribers via a subscription bot. This is a tool for targeted customer engagement that helps improve conversions and retention. Newsletters can be duplicated, edited, and deleted. Types of mailings: 1️⃣ Disposable One-time mailing to the entire user base at a specified time. 2

How to create a system-based one-time mailing

Published April 10th, 2026 by Tatiana Nik

A system-based one-time mailing allows you to send a mailing to a bot that accepts subscribers into a channel after the user performs one of the following actions: Subscribing to a channel, Unsubscribing from a channel, Registering for your product, Selling, or Reselling . The newsletter is sent after the action is performed at the time you specifie

Integrate with your CRM system: Send a Contact event to Facebook

Published April 14th, 2026 by Tatiana Nik

If you use your own CRM system, we offer the ability to send a Contact event to Facebook. To do this, send a request via Webhook to the API: ➡️➡️➡️ https://static.helpjuice.com/helpjuice_production/uploads/upload/image/26267/direct/1750668150875/api.txt Request URL: https://api.mvpproject.io/bot/postback/chat/?user_id={id} Method: GET 🔧 Request para

Change stage Block

Published April 3rd, 2026 by Tatiana Nik

Change stage is a block that automatically changes a lead's status in the funnel. It helps track the client's progress and move them to the next stage without the need for manual intervention from a manager. The conversation stage is changed automatically after completing this block. General Settings tab, field descriptions: 1) Name - Enter an inter

Newsletter statistics

Published April 10th, 2026 by Tatiana Nik

"Email Statistics" allows you to analyze the effectiveness of each email campaign in real time. With these statistics, you can: track the number of recipients, delivered emails, and users who unsubscribed from the mailing list; compare the results of different mailings and determine which ones show the best results; track audience engagement dynamic

Creating an audience segment

Published April 13th, 2026 by Tatiana Nik

Segments are groups of customers grouped by specific criteria (for example, by tag or deal stage). They are used for targeted customer interactions, such as email campaigns, activations, and sales funnels. 📍 Where are the segments? Go to the Segments page. On the page you will see a table with already created segments.To create a new segment, click

Webhook Block

Published April 3rd, 2026 by Tatiana Nik

A webhook is a feature that allows you to transfer data from your MVP to external services by automatically sending HTTP requests (webhooks). General Settings tab, field descriptions: 1) Name - Enter the internal name of the "Webhook" block. This will be displayed only to you in the block diagram within the MVP system when setting up the business pr

Adding tasks

Published April 13th, 2026 by Tatiana Nik

🗓️ Tasks Tasks are a built-in tool for planning actions for a client. Where are they located: In the "TASKS" block of the client card On the "TASKS" page How to add a task: Click "Add task" . In the window that opens, fill in: Task title (e.g. "Send instructions") Responsible - select the person responsible for the task Players - if you want to add

Change Responsible Block

Published April 3rd, 2026 by Tatiana Nik

The "Change Responsible" block is used to automatically transfer a deal to another manager within a business process. This allows for flexible lead distribution among employees at different stages of the funnel, such as transferring a client from a bot to a manager, assigning a specialist after a specific client action, or redistributing deals betwe

Setting up a postback for Pocketpartners

Published April 14th, 2026 by Tatiana Nik

Your browser does not support HTML5 video. Postback settings are customized for each company. Log in to your account and open the Postbacks section. Click the Add button to add a new postback. 1. Setting up a postback for registration Campaign field - select the desired campaign from the list Link type field - leave the default value Default Link Tr

Add a note Block

Published April 3rd, 2026 by Tatiana Nik

The "Add a note" block is used to automatically add a comment to a deal within a business process. This allows you to record important information about a client's actions or lead processing stages without the need for a manager. Notes help you keep track of your interactions with a client: for example, you can automatically add comments about a rec

A guide to creating and connecting a TikTok pixel

Published April 14th, 2026 by Tatiana Nik

The TikTok pixel is a powerful tool that allows you to track user activity on your website and optimize your advertising campaigns for real events, such as registrations, payments, clicks, and more. Without a properly configured pixel, you won't be able to fully utilize the full capabilities of the TikTok advertising account: the optimization algori

API Documentation

Published April 14th, 2026 by Tatiana Nik

Receiving a postback for conversion tracking The MVPProject API provides the ability to receive postbacks for tracking conversions in your affiliate program or marketing tracking system. Basic links are located in the “Spots” section, actions, “Links for postbacks” button. Links are provided to submit the following events: Registration Deposit Re-de

Actions with messages and chats

Published April 21st, 2026 by Tatiana Nik

The messenger supports a wide range of actions with messages of any type: text, images (image albums), voice messages, video circles, files. 🧩 Message context menu Right-clicking on a message displays a menu with available actions: 📍 General steps: Copy - copy text or image to the clipboard. Forward - forward a message to another chat. Delete - dele

Creating a CRM newsletter

Published April 13th, 2026 by Tatiana Nik

Messenger messaging is a powerful tool that allows you to deliver important information to a select group of customers at scale. This is done using a pre-created audience segment . 🔹 Step 1: Go to the “Mail” section Open the Mail page. You will be taken to a list of all created emails.To create a new one, click the green button ➕ ADD A LETTER 🔹 Step

Message Templates

Published April 21st, 2026 by Tatiana Nik

Template functionality allows you to save and quickly send ready-made messages to clients. This simplifies managers' work, saves time, and helps maintain a consistent communication style. 🔹 What can be saved in a template? The great convenience of templates is that they support any type of content : 🖼 Photos and albums (up to 10 images at a time) 🗣

A/B router Block

Published April 3rd, 2026 by Tatiana Nik

An A/B router is an A/B testing mechanism that allows users to be automatically distributed across different branches in specified percentages within a single bot and scenario. This feature is ideal for comparing different communication options with users or testing multiple offers. This helps determine which approach produces the best results. Afte

Adding a domain

Published April 14th, 2026 by Tatiana Nik

Your browser does not support HTML5 video. How to add a domain to your account To add a new domain to your profile, follow these steps: 1. Go to the "Domains" section of your profile.2. Click the "Create domain" button.3. Specify the desired domain name and confirm the creation by clicking the “Add domain” button.4. If you want to add several domain

Google Tag Manager Setup and Connection Guide

Published April 14th, 2026 by Tatiana Nik

Setting up conversion tracking is a key step when launching any Google Ads campaign. Without it, you won't be able to understand what actions users take after landing on your website, which traffic sources are effective, and where you can optimize your advertising budget. In this guide, you will learn step by step how to: create a conversion event i

Change tags Block

Published April 3rd, 2026 by Tatiana Nik

Change tags is a block that allows you to automatically add or edit dialogue tags after the dialogue has finished. Before adding or editing tags, you need to create them. Learn more about setting up tags here . General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Edit Tags" block. This will be displayed only to you in

Setting up automatic data upload from MVP to Google Sheets

Published April 14th, 2026 by Tatiana Nik

This functionality is designed to automatically export data from MVPs to Google Sheets . This allows you to monitor the effectiveness of advertising campaigns in real time, analyze key metrics, and quickly identify the most effective acquisition channels. Data in the spreadsheet is updated every 10 minutes during the current week , ensuring the rele

How to create a system mailing list

Published April 10th, 2026 by Tatiana Nik

System-based messaging allows you to send out a newsletter via a bot that accepts subscribers into a channel after the user performs one of the following actions: Subscribing to a channel, Unsubscribing from a channel, Registering for your product, Selling, or Reselling . The newsletter is sent after the action is performed at the time you specified

AI Answer Block

Published April 4th, 2026 by Tatiana Nik

AI answer is a block that uses a neural network to generate responses in a dialogue with the user. Responses are formed based on a given narrative, instructions, and conditions, creating the impression of a lively and meaningful conversation. General Settings tab, field descriptions: 1) Name - Enter the internal name for the "Ai answer" block. This

Guide to creating and connecting a Facebook pixel

Published April 13th, 2026 by Tatiana Nik

Creating a pixel if you use Facebook Business Manager Go to Facebook Events Manager and click Connect Data Sources Select the "Web" type and click "Next" Specify the name of the pixel and click "Create" Go to the "Connect manually" tab and select the Meta Pixel and Conversions API, then click the "Next" button. Go to the "Settings" tab, in the Datas

Random offer generation and the use of spintax

Published April 10th, 2026 by Tatiana Nik

The random offer distribution functionality allows you to automatically distribute traffic between multiple offers using a macro. This is convenient for: A/B testing; uniform distribution of users; automation of work with multiple communication channels. In the spot settings, you can configure random offer generation. The system will automatically s

Adding communication channels

Published April 6th, 2026 by Tatiana Nik

Your browser does not support HTML5 video. Communication channels allow you to connect Telegram bots and accounts to manage subscribers, newsletters, and CRM. ➕ Step 1: Add a channel Go to the “Communication Channel” section. Click the “Add” button in the top-right corner. Select the connection type: 🤖 Add a bot — free 👤 Add an account — connection

Tariffs and balance top-up

Published April 14th, 2026 by Tatiana Nik

The MVP Project system offers its clients several tariff plan options : 🧩 CRM is included on the spot - $0.05 per subscriber /💬 $0.05 per dialogue📉 CRM not included - $0.03 per subscriber👥 The spot has no subscribers, only dialogues — $0.05 per dialogue 💡 The main rule:For each spot with an active CRM, the write-off occurs only once -either per subs

Condition Block

Published April 4th, 2026 by Tatiana Nik

A condition is a logical block used to configure the logic for transitioning to the next script block based on specified events, parameters, or message content. Conditions allow flexible control of script behavior based on client actions or other factors. General Settings tab, field descriptions: 1) Name - Enter the internal name of the "Condition"

Custom filters in Messenger

Published March 4th, 2026 by Tatiana Nik

Custom filters in Messenger allow you to quickly find the right deals among large volumes of data. Instead of manually searching and constantly adjusting parameters, you can create your own templates with the necessary conditions and apply them in one click. This is especially useful for managers, team leads, and specialists who need to quickly trac

How does the clients section work?

Published April 22nd, 2026 by Tatiana Nik

The "Clients" section is designed for managing leads and deals, as well as visually tracking the status of each client within the sales funnel. The interface is designed as a Kanban board , where each column represents a stage in the client's lifecycle. 🗂 Interface structure 🔹 Top panel Contains filters and display management tools: Start Shift is a

Add a task Block

Published April 3rd, 2026 by Tatiana Nik

Add a Task is a block that allows you to automatically add a task to a deal. In the CRM, it will appear in the " Tasks " field. More information about tasks is available here. General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Add a task" block. This name will be displayed only to you in the block diagram within the

Setting up variables

Published April 6th, 2026 by Tatiana Nik

Custom macros allow you to make your automated messages flexible, dynamic, and personalized.With their help, you can insert variable values directly into message texts or webhooks to tailor communications to a specific spot, lead, or action in a business process. For example, you can automatically insert the actor's (manager's, employee's) name, com

Manual Mode Block

Published April 4th, 2026 by Tatiana Nik

Manual mode is a block that pauses the business process and switches the deal to manual mode. All further communication with the lead is handled by the operator without AI intervention. This feature is ideal for situations that require a personalized approach: clarifying order details, handling objections, or providing personalized consultations. Th

AI Character

Published April 3rd, 2026 by Tatiana Nik

An AI character allows artificial intelligence to not simply respond to requests, but to act in a given role, engage in conscious dialogue, and be as helpful as possible to the user in a specific context. It can be used to create unique digital assistants, mentors, consultants, and even characters for gaming and educational scenarios. AI characters

Send Message Block

Published April 3rd, 2026 by Tatiana Nik

Send a message is a block designed for creating and using pre-prepared content: text, media files (images and videos), documents, Telegram circles, or voice messages. General Settings tab, field descriptions: 1) Name - Enter an internal name for the "Send a message" block. This name will be displayed only to you in the block diagram within the MVP s

Torro AI

Published April 20th, 2026 by Tatiana Nik

Torro AI - a digital director and top salesperson all in one solution 😎👌 Torro AI isn’t just an automation tool—it’s a full-fledged intelligent agent that takes on two key roles in business: system management and sales. It combines technical precision with a deep understanding of customer psychology, acting as an autonomous team that works 24/7. To

Setting up robots

Published April 22nd, 2026 by Tatiana Nik

The "Robots" feature allows you to set automatic actions (To) when certain conditions (If) are met in a deal. This is especially useful for guiding clients through various stages without the need for a manager. 🔁 Operation logic Each status (funnel stage) can be assigned one or more robots: IF (trigger) is the condition under which the robot is trig

Profile settings

Published April 14th, 2026 by Tatiana Nik

In the Profile Settings section, you can manage the basic settings of your account. There are two key tabs here: Basic Data and Security . Basic data On this tab you can edit your personal information: First and last name - used in reports, customer cards and notifications. E-mail is the primary method of communication and login. Phone number is opt

Postback API: Receiving and Processing Traffic Events

Published April 14th, 2026 by Tatiana Nik

The Postback API allows advertising systems and partners to transmit events related to user traffic: registrations, deposits, re-deposits, and any custom events. This mechanism ensures accurate attribution of user actions, accurate statistics generation, and timely system response to key events. Using this API, you can transfer data using either a u

Where to start setting up a business process

Published April 5th, 2026 by Tatiana Nik

Business processes allow you to automate lead management: sending messages to clients, changing deal stages, assigning tags, creating tasks, and performing other actions according to a predefined scenario. They help you build a consistent customer processing logic – from the first message to the execution of necessary actions in the CRM. In this art

What are business processes?

Published April 4th, 2026 by Tatiana Nik

Business processes: how to automate what was previously done manually Imagine a client messages you in a messenger, asking a question, inquiring about a product. Previously, you (or a manager) would manually respond, clarify, record, assign tasks, and forward messages. Now all of this can be automated. Business processes are a way to build a system

AI Agent Block

Published April 20th, 2026 by Tatiana Nik

An AI agent is a component of a business process responsible for automatically conducting a dialogue with a user using artificial intelligence. Its primary task is to manage communication at a specific stage of the sales funnel: from the initial contact to the achievement of a specific goal (e.g., registration, purchase, or confirmation of an action

A bot for sending registrations, sales, and repeat sales

Published April 20th, 2026 by Tatiana Nik

Your browser does not support HTML5 video. The bot is designed for manually sending target lead events to the MVP Project system. These events can include registrations, deposits, re-deposits, or "Dialogue" events for influx without using a CRM. 🔹 Step 1: Linking the bot Go to the Profile section Basic dataClick "Link" when selecting the @mvppostbac