Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
BR Portuguese (Brazil)
RU Russian
  • Home
  • Spots
  • Mailing

How to create a system mailing list

Written by Tatiana Nik

Updated at April 11th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Introduction
  • Spots
    Statistics Spots Landings Broadcasts Mailing
  • CRM
    Clients Messenger Tasks Reports Ignoring
  • General settings
  • Setting up analytics and tracking
  • API and Integrations
  • All about setting up business processes
+ More

Table of Contents

Name Mailing type Date and time Spot Editing rights Rights of deletion Text

System-based messaging allows you to send out a newsletter via a bot that accepts subscribers into a channel after the user performs one of the following actions: Subscribing to a channel, Unsubscribing from a channel, Registering for your product, Selling, or Reselling .

The newsletter is sent after the action is performed at the time you specified. If "Send only once" is not checked, the newsletter will be re-delivered to the user each time they unsubscribe and then subscribe to the channel.


Let's take a closer look at the form for adding a system mailing list:

Name

The name of the newsletter is for your convenience.

Mailing type

Select the “System” mailing type

Event

Select the event after which you want to send a message.

Date and time

Select the time after the user completes the selected action to send the message. If you specify 00:05, the message will arrive in 5 minutes.

Spot

Specify the spot(s) to which the mailing should be sent.

Editing rights

Select employees who can edit this newsletter.

Send only once - the newsletter will be delivered to the user only once, regardless of the number of subscriptions and unsubscriptions from the channel.

Rights of deletion

Select employees who can delete this mailing list.

Text

Enter the text of the message to be sent. Available macros:

{name} - username

{link} - the offer link specified in the Spot , in the Deals tab. This macro is useful if you want to insert an offer link, but your campaign includes multiple spots and each has a different link (⚡️Note: the macro name must match the name you specified in the Deals tab).

{manager} - manager link. This macro is useful if you want to insert a manager link, but your mailing involves multiple spots and each has a different link. The link will be taken from the Communication Channel field in the Spot settings.

{channel_link} - the channel link specified in the Spot. This macro is useful if you want to insert a channel link, but your campaign involves multiple Spots and each has a different link.

Click the "Add" button and you're done! Users will receive the newsletter at the specified time.

*We recommend creating newsletters at least 5 minutes before sending.

newsletter mailing

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How do mailings work and what does the table show?
  • How to create a one-time newsletter
  • How to create a system-based one-time mailing
  • How to create a scheduled email campaign
  • Newsletter statistics

Copyright 2026 – MVP Project.

Knowledge Base Software powered by Helpjuice

Expand