Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
Weโ€™ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
BR Portuguese (Brazil)
RU Russian
Viktor

Viktor Ivanon

[email protected]

0

Article
Last Month

Viktor articles

All Categories
  • All Categories
  • Introduction
  • Spots
  • CRM
  • General settings
  • Setting up analytics and tracking
  • API and Integrations

Guide to creating and connecting a TikTok pixel

Published March 26th, 2025 by Viktor Ivanon

TikTok pixel is a powerful tool that allows you to track user actions on your site and optimize advertising campaigns for real events: registrations, payments, clicks, etc. Without a properly configured pixel, you will not be able to fully use all the features of the TikTok advertising account: the optimization algorithm will not work, you will not

363 Views 1 min

Setting up task statuses

Published March 26th, 2025 by Viktor Ivanon

The task system supports individual statuses that help track progress and prioritize task completion. You can flexibly adapt statuses to your team's business processes. ๐Ÿ”ฝ How to get to the settings To change or add statuses: ๐Ÿ”น Step 1: Go to the Tasks section Menu โ†’ Tasks ๐Ÿ“ All tasks by clients are displayed here. ๐Ÿ”น Step 2: Enable Kanban display Clic

272 Views 1 min

Profile settings

Published March 26th, 2025 by Viktor Ivanon

In the Profile Settings section, you can manage the basic settings of your account. There are two key tabs here: Basic Data and Security . Basic data On this tab you can edit your personal information: First and last name - used in reports, customer cards and notifications. E-mail is the main method of communication and login for entry. Phone number

290 Views 1 min

Creating an audience segment

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

274 Views 1 min

Creation of CRM mailing list

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

256 Views 1 min

Adding communication channels

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

256 Views 1 min

System notifications in messenger

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

267 Views 1 min

Setting up postbacks for deals

Published March 26th, 2025 by Viktor Ivanon

Postbacks are used to transfer information about events (registration, sale, resale) from your platform (for example, an affiliate system or tracker) to the MVP Project system. โœ… GENERAL PRINCIPLES All three postbacks are sent using the GET method and pass parameters via the URL. The parameters must be substituted into the corresponding fields on yo

277 Views 1 min

Customer card

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

262 Views 1 min

How to create a system newsletter

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

259 Views 1 min

A guide to creating and connecting the Facebook pixel

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

272 Views 1 min

A bot for sending registrations, sales and repeat sales

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

250 Views 1 min

Guide to creating and connecting Google Tag Manager

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

264 Views 1 min

API Documentation

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

246 Views 1 min

Creating a Telegram App Spot

Published March 26th, 2025 by Viktor Ivanon

To create a Telegram App, go to the "Spots" section Click โ€œAdd spotโ€ and select โ€œTelegram Appโ€ Adding Telegram App steps: Step 1. Fill in the โ€œGeneralโ€ tab Name - the name of the application in our system for your convenience Editing rights - grant rights to users who have the right to edit this Telegram App, as well as receive a link to launch traf

306 Views 1 min

Conversion table

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

283 Views 1 min

How do mailings work and what does the table show?

Published March 26th, 2025 by Viktor Ivanon

The โ€œ Newsletters โ€ section allows you to manage automatic notifications for subscribers via a bot that accepts subscriptions. This is a tool for targeted interaction with customers, which helps improve conversions and retention. Newsletters can be duplicated, edited and deleted. Types of mailings: 1๏ธโƒฃ Disposable One-time mailing to the entire user

281 Views 1 min

How to create messages for the Ignore status

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

226 Views 1 min

Messenger Overview

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

248 Views 1 min

How does the clients section work?

Published March 26th, 2025 by Viktor Ivanon

The Clients section is designed to manage leads and deals, as well as to visually track the status of each client within the sales funnel. The interface is built in the form of a Kanban board , where each column is a stage of client processing. ๐Ÿ—‚ Interface structure ๐Ÿ”น Top panel Contains filters and display management tools: Start shift โ€” a button th

152 Views 1 min

Average check report

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

261 Views 1 min

Copy spot

Published March 26th, 2025 by Viktor Ivanon

Copying a spot allows you to copy content from one spot of the โ€œ Channel โ€ type to another spot of the โ€œ Channel โ€ type and replace the parameters you need, whether it is a promo code, currency name, link to a manager, and so on. Channel types Channels are divided into two types: Master is the source from which we copy the post. Slave is a channel w

244 Views 1 min

Shift report

Published March 26th, 2025 by Viktor Ivanon

Analytics on the effectiveness of managerial changes. ๐Ÿ“Œ Columns: Shift ID Full name/Email of the manager Start and end of shift Status (active / completed) Comment on the change The "Errors" button - goes to a detailed report on messages ๐Ÿง  Used by managers to: Control of team activity Accounting of employment and working hours Post-shift feedback ch

248 Views 1 min

Creating a Telegram Bot Spot

Published March 26th, 2025 by Viktor Ivanon

To create a Telegram bot, go to the "Spots" section Click โ€œAdd spotโ€ and select โ€œTelegram botโ€ Adding Telegram App steps: Step 1. Fill in the โ€œGeneralโ€ tab Name - the name of the bot in our system for your convenience Editing rights - grant rights to users who have the right to edit this Telegram App, as well as receive a link to launch traffic to t

459 Views 1 min

How to create a one-time newsletter

Published March 26th, 2025 by Viktor Ivanon

One-time mailing allows you to send a mailing to a bot that accepts a subscriber to a channel across the entire base at a time you specify. Let's take a closer look at the form for adding a one-time mailing Name The name of the newsletter is for your convenience. Mailing type Mailing type - One-time. Date and time Select the date and time when the p

297 Views 1 min

Cohort analysis

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

254 Views 1 min

Creating a spot Telegram channel

Published March 26th, 2025 by Viktor Ivanon

To create a Telegram channel, go to the "Spots" section Click โ€œAdd spotโ€ and select โ€œTelegram channelโ€ ๐Ÿ“ขAdding a channel steps: ๐Ÿ”ท1. Tab "Through the light form" Channel ID โ€” a unique channel identifier (for example, -1001509131086). You can get it by forwarding a message from the channel to the bot. Bot Token - Add the bot token received from @BotFa

396 Views 2 min

Viewing the postback log

Published March 26th, 2025 by Viktor Ivanon

The postback logs page is designed to track sent and received postbacks, their status and the data transferred. You can find this page at each spot by clicking on the button ๐Ÿ”น Basic page elements Filter by date of sending Allows you to select a time range to search for the desired postbacks. Enter the date manually or select via the calendar. Button

302 Views 1 min

Content posting

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

247 Views 1 min

Adding a domain

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

152 Views 1 min

How statistics work

Published March 22nd, 2025 by Viktor Ivanon

The Statistics section helps you evaluate results in real time, identify the most successful channels and campaigns. For example, by selecting the appropriate parameter in the filter, you can see which ads generated the most registrations or sales , and quickly assess which channels work more effectively. Key Statistic Columns Number of clicks - the

322 Views 1 min

Tasks, comments, tags

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

245 Views 1 min

Editing columns

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

253 Views 1 min

Actions with messages and chats

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

242 Views 1 min

Creation and editing of a landing page

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

282 Views 1 min

How does the customers section work?

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

178 Views 1 min

How to create a system-single mailing list

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

271 Views 1 min

Generating a link for a landing page

Published March 26th, 2025 by Viktor Ivanon

Generating a landing page link allows you to use your own landing pages and get full statistics on your Telegram traffic. Ready link to tracker The link that needs to be inserted into the Subscribe button on your landing page. A mandatory condition is that your landing page must have the extension .php , not .html and then all the data coming from t

328 Views 1 min

Distribution of responsibilities

Published March 26th, 2025 by Viktor Ivanon

The dialogue distribution system is designed for uniform and priority assignment of incoming dialogues between managers. The algorithm takes into account both the importance of processing each dialogue and the current workload of employees. Dialogue sorting logic Before distribution, the list of dialogs is sorted according to the following parameter

283 Views 1 min

Subscribers page

Published March 26th, 2025 by Viktor Ivanon

The Subscribers table allows you to see all the information about your channel subscribers, sort and filter it, and also download it to an Excel file for further work with your subscriber base. To view subscribers, click the button ย on the card of the desired spot. ๐Ÿ” Top filter panel The filter form allows you to narrow the selection of subscribers

247 Views 1 min

Adding tasks

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

178 Views 1 min

Tariffs and balance replenishment

Published March 26th, 2025 by Viktor Ivanon

The MVP Project system offers its clients two tariff plans : ๐Ÿ”ต 1. Tariff "Analytics" - 0.03 $/subscriber Basic tariff, including only the main modules: ๐Ÿ“ˆ Statistics system ๐Ÿ“Š Analytics system โœ‰๏ธ Mailing system Suitable for those who are satisfied with basic functionality and do not need to manage leads and sales. ๐Ÿ’ก This tariff can be activated by cli

141 Views 1 min

Robot customization

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

263 Views 1 min

Conversions report

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

257 Views 1 min

Setting up roles and working with employees

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

256 Views 1 min

Setting up goals for postbacks

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

268 Views 1 min

Setting up Sales funnels

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

261 Views 1 min

Transaction Report

Published March 26th, 2025 by Viktor Ivanon

This report allows you to track the number of customers and sales grouped by various criteria. ๐Ÿ“Œ Available columns: Channel/campaign/manager name/date - depending on grouping Number of transactions ๐Ÿ“‚ Groupings: You can group the report: By date By the person in charge By channel ๐Ÿ” Filters: Responsible Date of transaction creation ๐Ÿ“ˆ Useful for evalua

242 Views 1 min

Message templates

Published March 26th, 2025 by Viktor Ivanon

We are currently translating the article, please give Helpjuice a few moments while it goes through the article and refresh the page.

251 Views 1 min

Referral program

Published March 26th, 2025 by Viktor Ivanon

Earn money by inviting other users to the service. You receive 15% of your referrals' expenses for 6 months from the date of their registration. ๐Ÿ”— How it works: Get your personal referral link in the "Referral Program" section. Send it to your friends, colleagues or post it online. When a user registers via your link and starts using the service: Yo

270 Views 1 min
Load More

Copyright 2025 โ€“ MVP Project.

Knowledge Base Software powered by Helpjuice

Expand