Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
RU Russian
BR Portuguese (Brazil)
US English (US)
ES Spanish
  • Home
  • General settings

Profile settings

Written by Tatiana Nik

Updated at April 14th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Introduction
  • Spots
    Statistics Spots Landings Broadcasts Mailing
  • CRM
    Clients Messenger Tasks Reports Ignoring Mail
  • General settings
  • Setting up analytics and tracking
  • API and Integrations
  • All about setting up business processes
+ More

Table of Contents

Basic data Safety

In the Profile Settings section, you can manage the basic settings of your account. There are two key tabs here: Basic Data and Security .


Basic data

On this tab you can edit your personal information:

  • First and last name - used in reports, customer cards and notifications.
  • E-mail is the primary method of communication and login.
  • Phone number is optional, but may be useful for restoring access.
  • Address and Messenger - You can specify your location and Telegram nickname.
  • Notifications - You can enable or disable notifications about incoming messages from leads.
  • @mvp_crm_bot - click the "Link" button to activate the MVP bot . The bot sends balance notifications, updates, breaking news, and will also tell you the channel ID if you forward it a message.
  • @mvppostbackbot — click the "Link" button to activate the MVP bot . This bot allows you to conveniently transfer customer information to our service directly from Telegram.
  • Interface language - select a convenient language (for example, Russian).
  • Theme - you can choose a light or dark interface theme.
  • Time zone - necessary for the correct display of time for events, shifts and tasks.

After making changes, be sure to click "SAVE" .

📌 Please note: If you want to disable the inverted question marks used in Spanish when translating outgoing messages in the messenger, turn on the “Natural Translation” toggle.

Safety

This section is intended for changing the password.

Here you can:

  • Set a new password.
  • Please re-enter it to confirm.

Click "SAVE" for the changes to take effect.

📌 We recommend using a strong password and changing it regularly to keep your account secure.

These settings allow you to personalize your work environment and secure access to the system.

settings profile

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Referral program
  • Adding communication channels
  • Tariffs and balance top-up
  • Adding a domain
  • Torro AI

Copyright 2026 – MVP Project.

Knowledge Base Software powered by Helpjuice

Expand